Privacy Policy
Introduction
Welcome to the Privacy Policy of Starlight Studios, a video production company located at 1200 Congress Ave, Suite 100, Austin, TX 78701. At Starlight Studios, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. This policy is effective as of January 1, 2025. By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our website or services.
Information We Collect
We collect various types of information to provide and improve our services. The types of information we collect include:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you provide when you contact us, request a consultation, or fill out a form on our website.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data helps us understand how visitors use our site and improve its functionality.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us recognize you when you return to our website and personalize your experience. You can control cookies through your browser settings. For more information, please see our Cookies Policy.
- Project-Related Information: If you engage us for video production services, we may collect information related to your project, such as scripts, storyboards, footage, and other content provided by you or created by us on your behalf.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to provide you with the services you request, such as video production, editing, and marketing. We also use your information to improve our website, services, and customer support.
- Communication: We use your contact information to communicate with you about your projects, respond to your inquiries, provide updates, and send you marketing materials about our services and promotions. You can opt out of receiving marketing communications at any time.
- Personalization: We use your information to personalize your experience on our website and tailor our services to your specific needs and preferences.
- Analytics: We use usage data and cookies to analyze trends, track user behavior, and gather demographic information. This data helps us understand how visitors use our site and improve its functionality.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who collaborate with us on projects or offer complementary services. We will only share your information with business partners who have agreed to protect your privacy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We do not sell or rent your personal information to third parties for their marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Firewalls: We use firewalls to protect our servers and networks from unauthorized access.
- Access Controls: We restrict access to your personal information to authorized employees and service providers who need to know the information in order to provide our services.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
Despite our efforts, no security system is impenetrable. We cannot guarantee the security of your information, and you provide it to us at your own risk. In the event of a data breach, we will notify you as required by applicable law.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact our Data Protection Officer, Elias Thorne, at privacy@starlightstudiosatx.com or by mail at 1200 Congress Ave, Suite 100, Austin, TX 78701. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Starlight Studios
1200 Congress Ave, Suite 100
Austin, TX 78701
Email: info@starlightstudiosatx.com
Phone: 512-555-3456
Data Protection Officer: Elias Thorne
Email: privacy@starlightstudiosatx.com